Shipping policy

CELTIC SPA SKINCARE SHIPPING POLICY

SHIPPING AREA

We currently ship within the United States only. We don’t offer international shipping.

FULFILLMENT AND DELIVERY

Celtic Spa Skincare is an authorized independent Environ® retailer operating from Attleboro, Massachusetts.

Orders ship directly from the DermaConcepts fulfillment facility at 168 Industrial Dr, Mashpee, MA 02649. This is a fulfillment location, not our business contact or return address.

Orders are processed within 3 business days, Monday through Friday, excluding applicable holidays. Transit typically takes 1–5 business days after shipment. Total delivery time is typically 4–8 business days, including processing and transit.

Once your order ships, we’ll email you a shipping confirmation with tracking information.

SHIPPING RATES

A flat-rate standard shipping fee of $4.99 applies to orders under $150.

Orders of $150 or more receive free standard shipping within the United States.

DAMAGED OR LOST PACKAGES

If your order arrives damaged or is lost in transit, contact us promptly at hello@celticspaskincare.com or 617-777-0026 so we can help. See our Refund Policy for details about damaged, defective, incorrect, or undelivered orders.

RETURNS

All returns must be arranged through Celtic Spa Skincare and should not be sent to the DermaConcepts fulfillment facility.

After contacting us for return instructions, eligible returns can be mailed to:

Celtic Spa Skincare
550 N Main St
Attleboro, MA 02703
United States

Returns are accepted by mail only. We do not accept in-person returns or drop-offs.

For return eligibility, return shipping costs, and refund details, see our Refund Policy.

CONTACT

Email: hello@celticspaskincare.com
Phone: 617-777-0026